1. Introduction This Privacy Policy explains how Avera Dental collects, uses, stores, and protects the personal data of its patients and visitors, in compliance with applicable data protection laws.

2. Data We Collect We may collect and process the following personal data:

• Name, surname, and contact details (phone number, email, address);

• Health data and dental history;

• Financial information for payments and billing;

• Information from communications with the clinic (e.g., emails, phone calls, messages, etc.).

3. Use of Personal Data Planning and managing dental services;

• Determining appropriate diagnoses and treatments;

• Communicating with patients for consultations and appointments;

• Billing and processing payments;

• Billing and processing payments;

• Improving the clinic's services.

4. Data Storage and Protection Personal data is stored in secure systems and protected from unauthorized access. We implement technical and organizational measures to ensure data security.

5. Sharing Data with Third Parties Your personal data will not be shared with third parties, except where necessary for:

• Collaborating with other healthcare professionals (with your consent);

• Complying with legal obligations;

• Processing payments through banks or financial institutions.

6. Your Rights You have the right to:

• Request access to your personal data;

• Correct or update inaccurate data;

• Request data deletion, where legally permissible;

• Restrict or object to data processing;

• Transfer your data to a third party.

7. Changes to the Privacy Policy We may update this Privacy Policy from time to time. Any changes will be published on our website or communicated to patients.

8. Contact Për çdo pyetje ose kërkesë lidhur me të dhënat tuaja personale, mund të na kontaktoni në: Avera Dental info@averadental.al | +355 694822922

Data e fundit e përditësimit: 01/03/2025